Embedded Files
Everything you need to know in order to use our IT tools and products effectively
Google Workspace
From the life skills we teach members during their time in the Australian Air League, to the training we provide our officers to better support our mission of Training Tomorrow's Pilots, Musicians, Leaders, and Aviators, we’re all about giving our community the best chance at succeeding at what they do.
At an organisational level, this commitment extends to making the behind-the-scenes running of the Fairy Wren Movement smarter, stronger, and more sustainable so we can have an even greater impact on the young people we support.
This is where Google Workspace (formerly Google G Suite) comes in.
In 2021, The Fairy Wren Movement (FWM) began our roll out of Google Workspace to all Staff Members, and Volunteers. This gave us a secure and central way of communicating with and supporting our volunteers to access The Fairy Wren Movement (FWM) from anywhere, on any device. This roll out included the issuing of a Fairy Wren email address to all Staff Members, and Volunteers as well as free access to a suite of Google Workspace online tools and applications to support the day-to-day business and operations of our organisation.
What is Google Workspace?
Google Workspace (formerly Google G Suite) is an online-based suite of tools offered by Google to help improve productivity, collaboration, and secure file and document sharing and management across the organisation. Because it is cloud-based (online), Fairy Wren staff members and volunteers can access their new Fairy Wren email account and other Google Workspace tools on any device, at any time, from any location simply via a web browser such as Google Chrome and Internet Explorer (Edge).
Read on below to see a set of common and frequently asked questions regarding your new Fairy Wren Movement (FWM) Google Workspace account.
Frequently Asked Questions
Frequently Asked Questions
What will my Fairy Wren email address be?
What will my Fairy Wren email address be?
We’ll simply use your first name. And, if two people share the same first name, we will then use your first name and the initial of your last name to make sure there's no confusion.
If your name was John Smith it would appear like:
john@fairywren.org.au
OR
john.s@fairywren.org.au
In addition to your personal email address, you’ll also be added to a role-based mailbox based on your official position within the Fairy Wren Movement (FWM). This ensures that communications relating to that specific position remain secure and accessible regardless of who is in the role. It will also make it easier for you to see all the communications that are relevant to you.
When you activate your Fairy Wren email address, this will become the primary email address we use to communicate with you instead of your current email address (e.g. Gmail, Hotmail, or other account).
Why am I being asked for my mobile number to set up my Fairy Wren email?
Why am I being asked for my mobile number to set up my Fairy Wren email?
When activating your Fairy Wren email account, you’ll be asked to provide your mobile number. The number is provided directly to Google and not to the Fairy Wren Movement (FWM). Google requires this number to help you recover your account if you forget your password. This is an essential security feature that helps protect your email account from unauthorised access.
Your mobile number will be used in accordance with Australian privacy laws.
What is being rolled out?
What is being rolled out?
We are rolling out Fairy Wren email addresses to all Staff Members, and Volunteers along with a version of Google Workspace, which is a completely cloud-based suite of tools that are totally online-based (not accessed via a desktop).
Because it is cloud-based (online), everyone will be able to access their Fairy Wren email account and other Google Workspace online tools on any device, at any time, from any location simply via a web browser such as Google Chrome, Internet Explorer (Edge), etc.
When individuals activate their Fairy Wren email address, this will become the primary email address the Fairy Wren Movement (FWM) uses to communicate with members instead of their current email address (e.g. Gmail, Hotmail, or other account).
Please note: a non-FWM email address will still be required as a back-up address for password resets.
What should I expect as part of this roll out?
What should I expect as part of this roll out?
You may have already received an email informing you that you’ll be receiving a Fairy Wren email address and access to Google Workspace. We’ll keep you up to date re the status of the rollout via emails sent to your personal (non-FWM) email address, including an invitation to set up your new Fairy Wren email account along with instructions to do so. Please keep an eye on your usual email address for these emails.
Once you’ve set up your Fairy Wren email address, you’ll receive a number of automated emails in that Google Workspace inbox. These will include welcome emails that offer to walk you through the features of your new mailbox.
Depending on your position within the Fairy Wren Movement, you may also be part of a role-based mailbox. If that’s the case, you’ll also receive welcome emails for each of the additional mailboxes that you have.
When you activate your Fairy Wren email address, this will become the primary email address we use to communicate with you instead of your current email address (e.g. Gmail, Hotmail, or other account).
What will I receive as part of this rollout?
What will I receive as part of this rollout?
The most important part of this rollout is your Fairy Wren email address, which you will access through online Gmail. When you activate your Fairy Wren email address, this will become the primary email address we use to communicate with you instead of your current email address (e.g. Gmail, Hotmail, or other account).
You’ll also get access to the following tools from Google Workspace, which you can use if you want to.
Docs (Word Processing)
Sheets (Spreadsheets)
Slides (Presentation Builder)
Forms (Survey Builder)
Meet (Video and Voice Conferencing)
Drive (Cloud Storage)
A full list of products available can be found here -https://workspace.google.com/intl/en_au/features/
What if I'm already on Google Workspace with a Fairy Wren email address?
What if I'm already on Google Workspace with a Fairy Wren email address?
If you’re already using Google Workspace, then you won’t notice any changes.
If you’re using Google Workspace in your personal or work life, you may need to log out of these accounts prior to using your Fairy Wren email account.
What if I haven't received a Fairy Wren email address and believe I should have?
What if I haven't received a Fairy Wren email address and believe I should have?
If this is the case, please contact IT support on helpdesk@fairywren.org.au and your request will be considered.
What browser can I use to access all the tools I've been provided?
What browser can I use to access all the tools I've been provided?
You can use any of the following browsers:
Internet Explorer
Google Chrome
Mozilla FireFox
Safari
Microsoft Edge
Can I use my mobile phone to access my Fairy Wren email?
Can I use my mobile phone to access my Fairy Wren email?
You may be able to use your mobile phone to access your Fairy Wren email, however as an organisation we do not provide support for this feature.
What happens when I change roles or leave the Fairy Wren Movement (FWM)
What happens when I change roles or leave the Fairy Wren Movement (FWM)
If you change roles within the Fairy Wren Movement (FWM), you will keep your personal Fairy Wren email. You will automatically be removed from your role-based mailbox from your previous role and added to any relevant role-based mailboxes for your new role.
If you resign/leave from the Fairy Wren Movement (FWM), your email address will be automatically disabled and/or archived.
Please note all emails are the property of The Fairy Wren Movement (FWM) Incorporated.
How are email signatures created?
How are email signatures created?
Email signatures are auto created based on your position and role within the Fairy Wren Movement (FWM).
If you require further help with this please contact helpdesk@fairywren.org.au
Who should I contact for assistance or more information?
Who should I contact for assistance or more information?
For technical support please email helpdesk@fairywren.org.au
For all other enquires please contact webmaster@fairywren.org.au
Page updated
Report abuse